Account and Data Deletion

Request Account and Data Deletion

If you would like to request deletion of your Resident Hub account and associated data, please contact us using the details below:

Email: enquiries@dukkia.com

Please include sufficient information (such as your name, registered email address, or resident ID) to help us identify your account.


What data will be deleted

  • Your access to the Resident Hub mobile application
  • Associated resident information such as vehicles, key fobs, and notes

Important information

Resident data is managed by your estate or property administrator. In some cases, certain records may be retained by the estate for administrative or legal purposes.


Data sharing

We do not sell or share your personal data with third parties.


Processing time

Deletion requests are typically processed within 7–14 days.


If you have any questions, please contact us at enquiries@dukkia.com.